AppleCare+ for iPad Pro 11" (3rd gen and earlier)

Every iPad comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. AppleCare+ extends your iPad, Apple Pencil, and Apple‑branded iPad keyboard coverage and includes unlimited incidents of accidental damage protection. Each incident is subject to a service fee of $49 for iPad and $29 for Apple Pencil or Apple‑branded iPad keyboard, plus applicable tax.¹ In addition, you’ll get 24/7 priority access to Apple experts by chat or phone.²

One stop for support

Because Apple designs iPad, iPadOS, and many applications, iPad is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.²

• 24/7 priority access to Apple experts by chat or phone
• Mail-in repair³: Mail in your iPad using a prepaid shipping box provided by Apple
• Carry-in repair³: Take your iPad to an Apple Store or other Apple Authorized Service Provider
• Express Replacement Service: We’ll ship you a replacement device so you don’t have to wait for a repair

Hardware coverage

AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians.

Service coverage includes the following:

• Your iPad
• Battery¹
• Apple Pencil¹
• Apple‑branded iPad keyboard
• Included USB cable and power adapter
• Unlimited incidents of accidental damage protection, each subject to a service fee of $49 for iPad and $29 for Apple Pencil or Apple‑branded iPad keyboard, plus applicable tax

Software support

Whether you’re sitting in the comfort of your home or office or on the go, you can call and get direct access to Apple experts for questions on a wide range of topics, including:

• Using iPadOS and iCloud
• Connecting to wireless networks
• Questions about FaceTime, Keynote, Numbers, Pages, and other Apple‑branded iPad apps

See AppleCare+ Terms and Conditions for complete product details.

1. Service coverage is available only for iPad, its original included accessories, one compatible Apple Pencil, and one compatible Apple‑branded iPad keyboard used with your iPad for protection against (i) defects in materials or workmanship, (ii) batteries that retain less than 80% of their original capacity, and (iii) unlimited incidents of accidental damage from handling of your iPad, Apple Pencil, and Apple‑branded iPad keyboard, each incident being subject to a service fee of $49 for iPad and $29 for Apple Pencil or Apple‑branded iPad keyboard, plus applicable tax. Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements. AppleCare+ coverage begins on your AppleCare+ purchase date. See terms for full details.
2. Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
3. Availability of each option depends on country or region in which service is requested and location of Apple Authorized Service Provider. Apple may also request that the customer replace components with readily installable parts.

AppleCare+ benefits are separate from and in addition to the Apple Limited Warranty and any legal rights provided by consumer protection laws in your jurisdiction. The company obligated under AppleCare+ in the United States is AppleCare Service Company, Inc., an Arizona corporation and wholly owned subsidiary of Apple Inc., doing business in Texas as Apple CSC Inc. Purchase of the plan is not required to purchase the covered equipment. For complete details, see terms at apple.com/legal/sales-support/applecare/applecareplus/us.