AppleCare+ for Headphones - AirPods

Every set of AirPods Pro headphones comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. AppleCare+ extends your coverage to two years from your AppleCare+ purchase date and includes unlimited incidents of accidental damage protection, each subject to a service fee of $29, plus applicable tax.¹ In addition, you’ll get 24/7 priority access to Apple experts via chat or phone.²

One stop for support

AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.²

• 24/7 priority access to Apple experts by chat or phone
• Mail-in repair³: Mail in your headphones using a prepaid shipping box provided by Apple
• Carry-in repair³: Take your headphones to an Apple Store or other Apple Authorized Service Provider
• Express Replacement Service: We’ll ship you a replacement device so you don’t have to wait for a repair.

Hardware coverage

AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians.

Service coverage includes the following:

• Your AirPods Pro headphones
• Battery¹
• Included USB charging cable
• Unlimited incidents of accidental damage protection, each subject to a service fee of $29, plus applicable tax

Software support

Whether you’re sitting in the comfort of your home or office or on the go, you can call and get direct access to Apple experts for questions on a wide range of topics, including:

• Using Siri
• Bluetooth connectivity